Adding subscribers to your automation

By default, imported contacts do not receive your automated campaigns. If you go to Settings at the top right of your automation, you will see the option " Run on imported contacts". 

If you set this to On and click Save & close, your imported subscribers will trigger the automation. Be aware that you need to set this to On before you import the subscribers, or they will not receive your automated emails.

You don't need to pause active automation to edit its settings. 

Once a contact receives the last campaign of the automation, they're removed from it and will not receive any future campaigns added there. When campaigns are added to the automation, but a subscriber is already past that step in the automation, that campaign won’t be sent to them. 

Still need help? Contact Us Contact Us