Setting up two-factor authentication (2FA)

At EmailOctopus, we highly recommend setting up two-factor authentication (2FA) on your account for added security and to prevent unauthorised access. 

You'll find the option to start setup under the Security heading in your profile.

You can use any of the popular two-factor authentication apps such as Google Authenticator, Authy or Yubico. If you use an Apple mobile device, you can also set it up using the built-in iOS feature.

Make sure to keep your authentication app safe, as you might not be able to recover your account if you lose access to the app.

I'm prompted to provide a six-digit code, but EmailOctopus doesn't show up in my authentication app

If you use an Apple device and you've set up two-factor authentication with the built-in iOS feature, you'll need to go to your device's Settings and select Passwords. Find EmailOctopus (or however you named it when you set up the 2FA), then tap Copy Verification Code. Return to the EmailOctopus sign-in screen, then paste the verification code into the field.