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Here you'll find support documentation to help you navigate your EmailOctopus account

  • How EmailOctopus's pricing works
  • Do you offer a free trial?
  • Forgotten password
  • How to create an affiliate account
  • Why do you need my mailing address?
  • What is the difference between EmailOctopus and EmailOctopus Connect?
  • Invite users to your account
  • Switching between your accounts
  • Changing the name of your EmailOctopus account
  • Deleting my account
  • Setting or updating a profile image
  • Setting up two-factor authentication (2FA)
  • Data storage and GDPR compliance
  • Why has my account been deactivated?
  • How does the affiliate program work
  • How does the referral program work
  • How many users can I add?
  • How to change the account email address
  • Is my content allowed?
  • 403 error
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Categories

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  • Billing
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  • Customisation
  • How-to videos
  • Email delivery
  • EmailOctopus Connect
  • Integrations and API
  • Getting in touch
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