How to insert an email or phone link into your campaigns

There are many situations in which you may want to receive replies to your campaigns from subscribers – you might want to ask them for an opinion about your product, give them an option to schedule an appointment, or receive their answer in an online contest. You can make it easier by giving them a quick link to send you an email or call your phone number.

Email address link

Your recipients can always reply to your emails within their inbox, and you'll receive the reply to your sender email address, but you can also include a dedicated email link in your campaigns.

When people click on it, their default email client will open a window to send a new email to a selected address. This solution creates a fast and convenient way to reach you. It also allows you to provide a different email address than the one you used for sending. Here's how it looks in practice:

To create such a link, highlight the text with your mouse and click on the hyperlink icon in the editor toolbar. From the drop-down, select "EmailAddress" and enter the email address you'd like to be hyperlinked. Then hit "Apply" to finish the process.

To hyperlink a button, click on it, and you'll see an option to add a link to it in the menu on the left.

You can learn how to hyperlink text and buttons in our drag and drop editor tutorial. If you'd like to hyperlink an image, follow these instructions.

Telephone link

You can also add a link to allow your recipients to quickly call a phone number of your choice. To do so, follow the same steps as above. From the drop-down, select "Phone number" and enter your number in the empty field. You must add the country prefix to make sure that they'll reach the right number.