Why do you need my mailing address?

International email marketing and privacy regulations require that your emails contain a mailing address. This should be your business address or anywhere you can receive mail.

Under various email marketing and privacy regulations, such as the CAN-SPAM Act, your emails are required to contain a mailing address. You can use anywhere you can receive mail, such as your business address.

If you work from home or simply don't want your subscribers to know your address then with EmailOctopus you can opt to keep the address private in your emails. You can select this option within the sender info screen in your account. Make sure you provide your real address in the form, though, we'll need to be able to forward on any correspondence sent to us.

Once you've set your mailing address in EmailOctopus, you can output it using the {{SenderInfo}} merge tag at the bottom of your campaigns and templates, saving you the need to write out your address every time. If you'd like the address to appear on a single line, use {{SenderInfoLine}}.

To edit your physical address, head to the sender info screen in your account.

You can only use our Private Address functionality for emails sent through the EmailOctopus platform. If you wish to create a mailing address for your other mail, you'll need to use a PO Box or virtual address provider such as Hoxton Mix.

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