What are your support hours and how soon will you respond?
We are available every day, with limited support on weekends. We aim to respond to all support queries within a few hours, with the exception of more technical cases that might need further investigation.
We do close support on UK bank holidays to give our team some well-deserved rest. While we are closed for regular support enquiries, we do keep an eye on anything urgent.
Upcoming bank holidays:
Fri, Apr 2, 2021
Sun, Apr 4, 2021
Mon, Apr 5, 2021
Mon, May 3, 2021