Adding an image to an email

Drag and drop editor

Drag in the image content element to your email campaign

Classic editor

Select the 'Insert image' option from your editor toolbar. You have the option to:

  • 'Upload image' - You can upload an image from your system onto EmailOctopus.
  • 'By URL' - You can link to an existing image on the internet.
  • 'Browse' - You can select an image from already uploaded on EmailOctopus.

EmailOctopus email editor supports JPG, PNG and GIF (raw .gif). 

We do not support MP4 or embedded video as most email clients don't support these file types. For the best deliverability and customer experience, add a link to the video, from an image of the video, in your template.

Is my image file too large?

You should optimise and compress large images with TinyPNG or any other image optimiser tool to reduce the total images size and improve the experience for mobile users. No single image should be more than 500KB. Smaller is better. You may receive an error if you try to upload an image larger than 5MB into the editor.

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