Importing contacts into a list
Before importing a file to a list, make sure your spreadsheet includes all of the fields and tags you'd like to assign to your contacts.
Each field, including email address field, would need to be added to your spreadsheet as a separate column. The comma-separated tags can be added in the same column, separated by commas.
Once your spreadsheet is ready for the import, go to your list and select "Import contacts from a file" from the dropdown to the right of your list after clicking on Add Contacts.
Next screen will allow you to add your file to be imported into your EmailOctopus account. There, you can click and select a file to import or drag it into the framed area. Make sure that your file is in CSV, XLSX, TXT or DSV format. Make sure that the file is under 50MB. You have the option to select whether the contacts you are importing should be marked as subscribed or unsubscribed.
You can't re-subscribe unsubscribed contacts with an import.
Your EmailOctopus account can store the email addresses along with custom data about your contacts. If you need to store additional information such as an address or their relationship stage with you, you can create custom fields before starting the import or during, within the dropdown menu in the column where the field you wish to import is. Make sure to assign the right field to each column in order for your information to import correctly. Any columns that are not relevant can be marked with ‘Ignore’ so that they do not interfere with the import. You can also import values in the column as tags.
Make sure to pick the correct field type (text, numerical, or date) for the kind of content you're importing into the custom field. When importing data into a date field, use the YYYY-MM-DD format. When an import is complete, this will now show up on the import history section of the list. You will also receive an email notification informing you when your import process is complete.
When an import is complete, it will now appear in the import history section of the list. You will also receive an email notification informing you when your import process is complete.
You can download a template of a CSV file by clicking here: CSV file sample.