Creating or importing a template
You can create either a completely new template or import an existing one.
Create a template
To create a new template, head to your templates screen.
You can create either a Drag & Drop template or a Classic template from scratch by clicking Create in the top right or adapt an existing template by clicking Our templates and duplicating it.
For most users, we recommend using the Drag & Drop editor. It's simpler to use and ensures your email looks good across clients.
Your template will now be available when creating a regular or automated campaign.
Import a template
To import a template you'll need its HTML code. Consult your email provider's documentation if you're having trouble obtaining this.
Once you have this, head to create a template screen and select the Classic editor.
You cannot at this stage import Drag & Drop templates.
Switch the editor to code view by clicking the </> button, and delete the existing HTML. Then copy and paste your template HTML into this box:
If you're copying the template from another service, merge tags from your previous platform won't work in EmailOctopus. Make sure to adapt your template to use with EmailOctopus by including our required merge tags and removing any existing ones.
Click Save in the top right. Your template will now be available when creating a campaign.