My account is being reviewed

In order to maintain excellent service and deliverability, we review all accounts which sign up for EmailOctopus. This process can take up to 1 working day to complete, although we usually try to complete these checks within a few hours.

Once our checks are complete you will receive an email from our team letting you know of the outcome. 

If you sign up to EmailOctopus Connect with your SES account then Amazon will carry out those checks. This process is called production access.

Still need help? Contact Us Contact Us