My account is being reviewed

To maintain excellent service and deliverability, we review all accounts which sign up for EmailOctopus. This process can take up to 1 working day to complete, although we usually try to complete these checks within a few hours.

Once our checks are complete you will receive an email from our team letting you know of the outcome. If you are waiting for approval for longer than a day, check your inbox as you might have received a message from us about it.

If you sign up to EmailOctopus Connect with your SES account then Amazon will carry out those checks. This process is called production access.

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