Why should I use my own domain to send emails?

Using your own domain to send emails and verifying that domain in your EmailOctopus account is one of the best things you can do for your inbox placement and deliverability.

We highly recommend sending from your own domain, as sending addresses from a free email service providers like Gmail, Hotmail or Yahoo can cause your emails to land in spam or get blocked from the inbox altogether (bounces).

If you already own a domain and an email address that you can send from (e.g. you@yourdomain.com), verify it in EmailOctopus to start sending from it.

I don’t have a domain or I don’t know what that is

A domain name is the address of your website that people type in the browser URL bar. You can purchase a domain from a domain registrar such as Domain.com, Namecheap or Google Domains. 

I have a domain but it’s not set up to receive email

There are a few different options to add an email address to your existing domain:

Try your domain registrar

If you bought your domain from a domain registrar, like Domain.com, Google Domains or Namecheap, you should be able to add a domain-based email address.

Most domain providers give you the option to include email in your package. It’s worth checking whether the email service is already included in your domain package. 

Try your host

If you bought your domain from the same place you host your website, you should also be able to get a custom domain-based email address there too. BlueHost, HostGator and GoDaddy are all-in-one options that provide domains, hosting and custom emails. 

Try Google Suite or Office 365

Google's Gmail and Microsoft's Outlook.com are the two most popular free email services in the world, but they also offer paid business plans that allow you to use a custom domain for your email.

Once this is done, make sure to verify both the domain and the email address in the EmailOctopus dashboard so that you can begin sending from it.

I'd rather not invest in a private domain right now

We allow you to send emails using sender addresses from free email providers, but this is very likely to cause issues with your inbox placement and deliverability, meaning your emails will be much more likely to land in spam or bounce. This is not an issue with EmailOctopus itself. It's just how email providers treat bulk emails sent using free email addresses.

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