How to segment contacts based on their engagement
This feature is currently in Beta
Segmentation on campaign activity is currently in Beta. If you don't see it in your account and would like to try it out please join our Beta program. While in Beta data related to campaign's sent before 17 November 2020 may not be available.
Segmentation based on engagement means that you can easily send to contacts who, for example, opened your message.
To create such a segment, go to your list and choose the Segments tab, then click on Create a segment.
Now it's time to choose what kind of contacts you'd like to segment. Choose Campaign Activity and select one of the available operators.
The next step is to decide what time frame you are interested in.
You can choose:
- Any of the last 5 campaigns
- All of the last 5 campaigns
- Any campaign within the last 7 days
- Any campaign within the last 30 days
- Any campaign within the last 90 days
- Or any particular campaign you're interested to check
Don't forget to save your segment after choosing conditions.
How to access your segment?
You can access your saved segments during a campaign set up. Select a list and choose which segment you're interested in.
How to create a one-off temporary segment?
You can also create a one-off temporary segment when setting up a campaign.